We encourage and enable individuals to develop to their full potential within the group.
We actively promote methods of communication which are based on trust, respect and dignity and consideration of the feelings of others.
We will keep promises and do our utmost to honour time and other commitments.
Managers will understand that the key to having influence with their staff is for their staff to perceive that they have influence over them.
We will remember that the majority of communication is nonverbal and we will, therefore, use encouraging body language.
We will radiate positive energy.
We will be proactive in not allowing bullying and disrespectful behaviours.
We will build on our strengths and strive to complement our weaknesses with the strength of others.
We will encourage each other and recognise and celebrate each other’s successes.
We will use positive language to encourage contribution and participation from everyone.
We will make finding time for others and carefully listening to their ideas a priority.
We will be completely supportive of the decisions of the team once they have been made.
We will be active participants in our team(s), whether departmental / cross functional / cross company, and we will meet our commitments to the team.
We will actively find out what other departments do and will understand the impact we have on others.
We will be familiar with and comply with all Company policies and procedures.
We will act in an honest and trustworthy manner with our colleagues.
We will consistently display the highest standards of professionalism in our dealings, internally and externally.
We will only commit ourselves, our colleagues and the Company in the knowledge that we have the capability and resources to meet our commitments.
We will exercise discretion in the use of information and be aware of the appropriateness or otherwise of sharing such information.
We will manage the resource of time to ensure that we are focused on achieving our primary objectives.
We will proactively ask for ideas and suggestions for improvement in our day-to-day work.
We will support the implementation of ideas which have potential for improving the business.
We will publicly recognise colleagues for their achievements and improvement ideas.
We will create and maintain an appetite for change through innovation and product development.
We will set goals which push and motivate us and we will show unwavering determination to achieve targets despite setbacks and obstacles.
We will establish performance-related personal goals for each colleague and we will discuss and review these goals with the employee throughout the year.
We will plan the future of our business in a strategic, analytical manner using strategic tools and processes.
Our Values are People Matter Teamwork Integrity Passion for Achievement
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